Browse by service
LAINNOV LedgerBookkeeping for churches, schools, clubs and organisations: money in and out, accounts, invoices, budgets and reports.Full guide · PDFLAINNOV FormsRegistration forms, surveys and applications: build in minutes, share with a link, collect answers and payments.Full guide · PDFLAINNOV ApplicationsAdmissions, scholarships, grants and hiring: a reviewer inbox across programmes, stages, sign-off, interviews, offers and reports.Full guide · PDFClass AttendanceLecture attendance for a faculty: departments and programmes, a student register, lecturers, a rotating classroom code and a standing for every student.Full guide · PDFClass Attendance overviewA short picture for a school or university: how lecture attendance works, what lecturers and students see, and how it helps the faculty.Full guide · PDFLMS staff and lecturersAdd the people who teach on your courses, share one sign-in link, and choose what each lecturer can open.Full guide · PDFLAINNOV Merchant ProgrammeBring organisations to LAINNOV and earn a share of the platform fee on their payments: apply, share your link, track clients and get paid.Full guide · PDF
Privacy and terms for schools
Written for universities and schools that take lecture attendance. The institution is the data controller; LAINNOV is the processor. Printable PDFs are on each page.
Class Attendance Privacy NoticeHow student, lecturer and faculty data is used when a school or university takes lecture attendance in LAINNOV.Legal · PDFClass Attendance TermsThe rules for a faculty, its lecturers and its students when they use Class Attendance.Legal · PDF
More guides on the way
- LAINNOV Save
- Events & Tickets
- LAINNOV Pay
- LAINNOV LMS
- Website Builder
- SMS Hub
- Document Share
For organisation owners and admins
| How do I set up LAINNOV Ledger for my organisation? | Follow the first-week checklist: settings, money accounts, categories, then your team. Read in the LAINNOV Ledger guide. |
| How do I invite my treasurer or other team members? | Members › Invite Member. Choose the smallest role each person needs. Read in the LAINNOV Ledger guide. |
| What can each role do? | Owner, Admin, Treasurer, Recorder, Auditor and Viewer, side by side. Read in the LAINNOV Ledger guide. |
| How do I stop changes to a month we have closed? | Lock the period in Settings. Nothing dated inside it can be changed. Read in the LAINNOV Ledger guide. |
| How do I close the financial year? | Use the Fiscal Year Close Wizard in Settings. Read in the LAINNOV Ledger guide. |
| Large expenses should need a second person’s approval. Can I do that? | Set an approval threshold in Settings; expenses at or above it wait for approval. Read in the LAINNOV Ledger guide. |
For treasurers and recorders
| How do I record income or an expense? | Record Transaction, then choose the category, the account and the amount. Read in the LAINNOV Ledger guide. |
| How do I bring in past records from a spreadsheet? | Transactions › Import CSV. Match your columns, check what is skipped, then import. Read in the LAINNOV Ledger guide. |
| How do I move money between the bank and mobile money? | Accounts › Transfer. A transfer is not income or an expense. Read in the LAINNOV Ledger guide. |
| How do I check the books against a bank statement? | Reconcile the account and tick each item on the statement. Read in the LAINNOV Ledger guide. |
| How do I send an invoice and record its payment? | Create the invoice, Save & send, then Record payment when the money arrives. Read in the LAINNOV Ledger guide. |
| A payment is sitting in Undeposited funds. How do I move it? | Open the document and use Move to account on the payment. Read in the LAINNOV Ledger guide. |
| Where do I see who gave what, for giving statements? | Reports › Contributions lists income by payer name. Read in the LAINNOV Ledger guide. |
For form builders
| How do I build my first form? | Follow the first-form checklist: create the form, add questions, then share it. Read in the LAINNOV Forms guide. |
| How do I start from a ready-made template? | Select Templates on the home page, browse the 24 ready-made forms, then make it yours. Read in the LAINNOV Forms guide. |
| How do I put a form on my website? | Use Embed in the Share dialog: copy the code for most websites, or take the direct link for Google Sites. Read in the LAINNOV Forms guide. |
| How do I stop a form taking answers? | Turn off the Public link live switch in the builder, or the Enabled toggle on the home page. Read in the LAINNOV Forms guide. |
| How do I make a question appear only for some answers? | Add a show/hide rule on the question that picks which answer shows it. Read in the LAINNOV Forms guide. |
| How do I make a question required only for some people? | Add a conditional action: when the answer matches, make the questions you tick required. Read in the LAINNOV Forms guide. |
| How do I email the right desk when a particular answer comes in? | Add a conditional action with the Email someone action and the addresses for that answer. Read in the LAINNOV Forms guide. |
| How do I score a form and show people their result? | Switch on Scoring, give each option points, add outcome bands, and show the score on the thank-you screen. Read in the LAINNOV Forms guide. |
| How do I approve or reject what people send in? | In the Applications tab, open Workflow settings and select Use approvals; then approve or reject from each review. Read in the LAINNOV Forms guide. |
| How do I send each application to the right reviewer? | Add routing rules in Workflow settings: when the answers match, the application is assigned and the reviewer is told. Read in the LAINNOV Forms guide. |
| How do I move or approve many applications at once? | Tick them in the Applications list and use the bar above it: move, assign, label, approve or reject. Read in the LAINNOV Forms guide. |
| How do I make the workflow do routine steps on its own? | Add an automation in Workflow settings: when something happens, if your conditions hold, then the steps run. Read in the LAINNOV Forms guide. |
| How do several reviewers score the same applications? | Add scorecard criteria in Workflow settings; each reviewer scores and recommends, and you see the average. Read in the LAINNOV Forms guide. |
| How do I collect documents from applicants? | List them in Workflow settings, Documents; applicants upload them in the portal and you accept or return each one. Read in the LAINNOV Forms guide. |
| How do applicants book an interview time? | Turn on Interviews and add your times. In the review, invite the applicant to book; they choose a time in the portal. Read in the LAINNOV Forms guide. |
| How do I keep my own columns on responses, like a fee or an ID? | Add private columns on the Responses page; only you and your team see and fill them in. Read in the LAINNOV Forms guide. |
| How do I charge applicants a fee when they reach a stage? | Link a Billing schedule to the form and tick the stages to bill; applicants pay from their portal. Read in the LAINNOV Forms guide. |
| How do I add a reviewer, or put two reviewers on one application? | Use Add a reviewer under the reviewer list, and Also reviewing in the review for more than one. Read in the LAINNOV Forms guide. |
| How do accepted applicants get into my LMS course? | Connect the form to the cohort group in the LMS and tick the accepted stage, such as Enrolled. Read in the LAINNOV Forms guide. |
| How do I add a lecturer or teaching assistant to my LMS? | Open Staff management, press Add lecturer, and choose what they can open under LMS access. Read in the LMS staff and lecturers guide. |
| Can a lecturer grade without changing my course content? | Yes. Give them the Assessor role: they mark the gradebook and take attendance but cannot edit the course. Read in the LMS staff and lecturers guide. |
| How do I change what a lecturer can open? | Use Edit details on their row in Staff management, pick a role or tick single areas, and save. Read in the LMS staff and lecturers guide. |
| How can an applicant check the status of their application? | They open the applicant portal with their reference and email and sign in with the emailed code. Read in the LAINNOV Forms guide. |
| How do I give people a copy of what they submitted? | Every thank-you screen offers Download a PDF copy, and the welcome email carries the same PDF. Read in the LAINNOV Forms guide. |
| How do I run a form on one tablet at a desk or gate? | Use the Kiosk mode block in the Share dialog: the form clears itself for the next person. Read in the LAINNOV Forms guide. |
| How do I repeat someone's name in a later question? | Use Quote an answer beside the question label; the token is replaced by their earlier answer. Read in the LAINNOV Forms guide. |
| How do I share my form with people? | Send the public link, or put the form on your website. Read in the LAINNOV Forms guide. |
| How do I put a form on my website? | Copy the embed snippet into your page. Read in the LAINNOV Forms guide. |
| How do I collect payments through a form? | Add a payment question; people pay by mobile money or online payment. Read in the LAINNOV Forms guide. |
| How do I download all the answers? | Open Responses and choose Export, then CSV or Excel. Read in the LAINNOV Forms guide. |
| How do I fill in a form someone sent me? | Open the link, answer the questions, and submit. Read in the LAINNOV Forms guide. |
For LAINNOV merchants
| How does the merchant programme work? | Bring organisations to LAINNOV and earn a share of the platform fee on their payments, for 12 months each. Read in the LAINNOV Merchant Programme guide. |
| How do I become a merchant? | On your dashboard, press Request merchant access and send the short application. Read in the LAINNOV Merchant Programme guide. |
| Where is my referral link? | Merchant workspace › Clients & referrals › Your referral link: a sign-up link and a code. Read in the LAINNOV Merchant Programme guide. |
| How much do I earn? | 20% of the platform fee to start, 25% from 5 active clients, 30% from 15. Read in the LAINNOV Merchant Programme guide. |
| Which organisations can be my clients? | New accounts that sign up with your link, or add your code within 14 days and before their first payment. Read in the LAINNOV Merchant Programme guide. |
| A merchant invited me. How do I link my account to them? | Sign up with their link, or type their code in Invited by a LAINNOV merchant? on your dashboard. Read in the LAINNOV Merchant Programme guide. |
| When and how am I paid? | Commission is payable 14 days after each payment. Request one payout a month of at least GHS 50. Read in the LAINNOV Merchant Programme guide. |
| What happens when a client refunds a payment? | The commission is taken back; if it was already paid out, it comes off your next commission. Read in the LAINNOV Merchant Programme guide. |
For programme managers and reviewers
| How do I start an admissions or scholarship programme? | Applications › New programme. Pick a template or one of your forms. Read in the LAINNOV Applications guide. |
| How do I see what is waiting on me across programmes? | Open the inbox: Assigned to me lists your open applications, the longest wait first. Read in the LAINNOV Applications guide. |
| How do I make applications that sit too long stand out? | Give each stage a time limit in Workflow settings › Stages › Days. Read in the LAINNOV Applications guide. |
| A reviewer knows an applicant. What should they do? | They declare a conflict of interest in the review and step away from it. Read in the LAINNOV Applications guide. |
| Approvals need a second signature. Can I do that? | Name the people who sign off in Workflow settings › Sign-off. Read in the LAINNOV Applications guide. |
| Can applicants accept or decline an offer themselves? | Yes. Set the offer stage in Workflow settings › Offers. Read in the LAINNOV Applications guide. |
For faculty and department administrators
| Is there a short overview we can share with a faculty? | Yes — a few pages with screenshots. Print the PDF from that page, or send the link. Read in the Class Attendance overview guide. |
| How do I set up class attendance for my faculty? | Follow the first-week checklist: name the faculty, departments, programmes, the student register, lecturers, then classes. Read in the Class Attendance guide. |
| Who sets expected attendance and the classroom location? | The course lead, in Setup — not the department when the class is created. Read in the Class Attendance guide. |
| How do lecturers and department administrators sign in? | Share the faculty sign-in link. They use the email they were invited with and set their own password. Read in the Class Attendance guide. |
| How do I add a class to a programme? | New class asks for the department and a programme. Add programmes first if the list is empty. Read in the Class Attendance guide. |
| How do I import the student register? | Add one student or import a spreadsheet. Index number and name are enough to start. Read in the Class Attendance guide. |
| What can each role do? | Faculty, department administrator, course lead, assistant, viewer and student, side by side. Read in the Class Attendance guide. |
For lecturers
| How do I take attendance in a lecture? | Run lecture on today’s row, Open sign-in, and put the projector screen on the classroom display. Read in the Class Attendance guide. |
| How do I set the classroom location? | Use my location in Setup while you are in the room, or Set venue here on a live lecture. Read in the Class Attendance guide. |
| How do I add the weekly timetable? | Open Lectures, then Weekly timetable. You can set a different time on each day. Read in the Class Attendance guide. |
| How do I warn students who are below target? | Open Warnings, check the list, then Send. Nothing leaves until you press Send. Read in the Class Attendance guide. |
| A student changed phones. What do I do? | They scan again and ask you to move them. Approve only when you can see the student. Read in the Class Attendance guide. |
| I forgot my portal password. | Use Forgot password on the faculty sign-in page. The code goes to your email and, if you have a phone on file, by SMS. Read in the Class Attendance guide. |
For students
| How do I sign in to a lecture? | Scan the code on the classroom screen, or open the class link and type the six digits. The first time, type your index number. Read in the Class Attendance guide. |
| How is my attendance data used? | Your faculty is the controller. LAINNOV stores the register, marks and (if turned on) a location flag. We do not sell student data. Read in the Class Attendance Privacy Notice guide. |
| Who can see that I signed in? | You see only your own sign-in. Lecturers see their class. Students do not see each other. Read in the Class Attendance Privacy Notice guide. |
Privacy and terms (schools and universities)
| Who is responsible for student data? | The institution is the data controller. LAINNOV is the processor and runs the software on the institution’s instructions. Read in the Class Attendance Privacy Notice guide. |
| Is location used to block students? | No. Away from the venue, or location not shared, is a flag only. The student is still signed in. Read in the Class Attendance Privacy Notice guide. |
| How long are attendance records kept? | While the faculty holds the class. After the account is closed we delete or return the data within 90 days, unless the law requires a copy. Read in the Class Attendance Privacy Notice guide. |
| Can a student ask for their record to be deleted? | Ask the faculty first — they can correct a name or drop a class. LAINNOV helps the faculty within 30 days of a verified request. Read in the Class Attendance Privacy Notice guide. |
| What must a university agree to before it imports students? | A lawful basis, a notice to students, an accurate register, and — for anyone under 18 — the authority the law requires. Read in the Class Attendance Terms guide. |
For customers, members and donors
| How do I view or pay an invoice I was sent? | Open the link in your email or SMS. Pay online appears when the organisation offers it. Read in the LAINNOV Ledger guide. |
| I was invited to an organisation’s Ledger. How do I join? | Open the invitation email and set up your Guest Workspace with the invited address. Read in the LAINNOV Ledger guide. |
| It says “LAINNOV PRO required”. What does that mean? | The organisation owner’s plan must include LAINNOV Ledger. Read in the LAINNOV Ledger guide. |
| I got an error message. What do I do? | Look it up in Messages and fixes. Read in the LAINNOV Ledger guide. |